CommitCRM - Service Management, CRM and Billing for Small Computer Services and Repair Businesses
Commit is an affordable professional service automation (PSA), CRM, service, dispatching, contracts and billing software solution designed specifically for small to mid-sized IT Services Providers who -
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Provide maintenance services
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Manage IT projects
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Handle customer support calls and on-site visits
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Sell hardware and off-the-shelf software
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Perform local repairs
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Provide managed services (MSP)
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Manage Service Contracts and need full control over their status
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Track Customers' Assets - Equipment, Software, Subscriptions
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Provide outsourcing of IT support services
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Bill customers for labor, expenses, products and parts
Satisfy Customers
Your customers will receive a higher level of service as well as greater visibility into the services they have received and the associated costs
Increase Productivity by:
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dispatching the right technician to the right call; measuring the technician's productivity; letting remote technicians using a web browser manage their assigned tickets, schedules and tasks, add new charges and view customer information; and reducing the number of customer "status" phone calls since customers can view their status and add new tickets online using a web browser.
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Increase Revenues & Always Get Paid by controlling customers' debts and keeping track of services provided to each specific customer according to its service contract and by easily managing and analyzing all charges, including labor, expenses and parts.
CommitCRM Add-Ons:
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Web Interface
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QuickBooks Link
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Outlook Sync
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Alerts Server
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Email Connector
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Commit SQL Database
 CommitCRM - Brochure |
